Brakes-N-Axles

Reviews about Brakes-N-Axles

• Ann Arbuckle

  Jun, 30 2018
  ★ ★ ★ ★ ★
  What a wonderful experience considering the fact I was 7 hours from home! My son's neighbor suggested I bring my SUV to get the brakes and rotors worked on (I had new parts from auto store) as my son & his neighbor were not able to get the rotor off. Mr. Steve took me within 45 minutes (day after major holiday) and completed the job within 1.5 hours. My rotor was completely rusted into another part and I truly wasn't sure if the shop would be able to remove defective part. Thank goodness they were able to remove it and put on the new brakes & rotors. When I asked what the bill would be, I was told $85.00. I said, "Mr. Steve, that's not enough--your team worked on the SUV 1.5 hrs." He replied, "Miss, you're not in Pennsylvania, we treat our customers differently here in North Carolina." I just laughed and said, "please take $100 for my bill. I really appreciate your kindness and taking care of me--it's a blessing."
  I observed this gentleman to treat ALL of his customers and employees with respect. I highly recommend Brake and Axel in Hope Mills, NC. If I lived there, Mr. Steve would be my mechanic always. Glad to know I have a place to go if I visit NC. (We took a photo and it will be posted on their Facebook page).

Photos and maps

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