Creative Computers

Reviews about Creative Computers

• Interwebs Reviewer

  Apr, 27 2018
  ★ ★ ☆ ☆ ☆
  I've been doing full-spectrum IT work (installations & upgrades for hardware, software, and networking) for 30 years.
  
  I was working on upgrades for a high-end desktop replacement system, which is basically a laptop with a larger chassis to accommodate more hardware such as 4x hard drives, 2x video cards, 32GB RAM, etc.
  
  For one of the upgrades, I needed a part that isn't commonly found in most computer shops because it is almost exclusively used for high-end desktop replacement systems, which most stores don't sell due to the high cost. I knew I could buy the part I needed online, but figured I would check a few of the local shops on the off-chance that someone had it in stock.
  
  I stopped in at Creative Computers, and had an employee tell me that the part I was looking for didn't exist, and that what I was trying to do was not possible with a high-end system that he appeared to have no knowledge of. When I politely informed him that it actually does exist, he took on a condescending tone and told me that it didn't, even after I told him that I had already gotten the price and the part number, but was simply making an effort to find it locally first.
  
  I just shook my head and chuckled on the way out, that a "computer expert" was not only ignorant regarding general hardware components, but would become so belligerent towards a potential customer. I specialize in high-end configurations, and this "computer expert" seemed to only have knowledge regarding systems and hardware you might find at Walmart.
  
  I would not recommend shopping at this store unless you want to be given erroneous information. This store has other negative reviews on the web regarding their general level of incompetence as well. My advice would be to shop around and get a better price for parts or services from people more knowledgeable about their area of alleged expertise.
  
  As for me, I went home and ordered the part that I was told didn't exist, and installed it shortly after it was delivered a few days later.
  
  The only thing creative about Creative Computers is how they create utter bullshit out of thin air when they can't help you because they have no clue what they are talking about.

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